The Alt HAN Team: Tackling the Country’s Toughest Metering Set Ups
Get bespoke, innovative solutions from our Alt HAN (Alternative Home Area Network) team. They’re leading the charge in tackling Communal Meter Rooms (CMRs), in partnership with the Alt HAN Co.
The Alt HAN team helps domestic customers with CMRs in multiple occupancy buildings, who cannot unlock the full benefits of smart metering due to signal issues or space constraints.
Our experts conduct a detailed technical survey of the meter room to decide how to best accommodate the Alt HAN Co’s bridge device. We take care of everything: from remedial work to the bridge device’s secure, compliant installation, solving any safety concerns and delivering the full capabilities of smart metering for residents.
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The Alt HAN Team: Tackling the Country’s Toughest Metering Set Ups
Get bespoke, innovative solutions from our Alt HAN (Alternative Home Area Network) team. They’re leading the charge in tackling Communal Meter Rooms (CMRs), in partnership with the Alt HAN Co.
The Alt HAN team helps domestic customers with CMRs in multiple occupancy buildings, who cannot unlock the full benefits of smart metering due to signal issues or space constraints.
Our experts conduct a detailed technical survey of the meter room to decide how to best accommodate the Alt HAN Co’s bridge device. We take care of everything: from remedial work to the bridge device’s secure, compliant installation, solving any safety concerns and delivering the full capabilities of smart metering for residents.
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Smarter Data Access
Leave It to Us
From technical survey to installation, our certified engineers promise safe, compliant and effective solutions for CMRs.
Specialists For a Unique Challenge
Our Alt HAN team is specifically trained to handle the unique challenges of CMRs, assuring you that every on-site safety issue will be solved.
We Own Innovation
We continue to innovate and develop new processes from scratch, to simplify delivering the Alt HAN mission.
Focused on You, Always
Our collaborative, responsive partnership with Alt HAN Co remains customer-first, for quicker response times and a high-quality service.
Your Alt HAN Journey. Fully Guided.
From initial survey and bespoke design through to full installation and final commissioning, we deliver the entire project.
With Alt HAN Co’s bespoke bridge device installed, you can be sure your smart meter communication is reliable.
We make sure the true capabilities of smart metering are unlocked.
By overcoming signal issues and space concerns, residents receive total access to the benefits of smart metering.
We’re one of only two partners trusted by the Alt HAN Co to deliver this work.
smart ready properties across the country as of June 2025
of UK electricity data tracked
Top UK suppliers choose US
reads processed monthly
1185
smart ready properties across the country as of June 2025
25
of UK electricity data tracked
90
Top UK suppliers choose US
5
reads processed monthly
Client Testimonial
“Working with IMSERV throughout this process has been absolutely fantastic. They’ve taken ownership of resolving issues – even though they’ve been not of their own making – and by doing so have saved me a significant amount of time and headache. Their problem-solving has been fantastic, and I’m looking forward to developing our business relationship as we grow.”
