Metering
Metering That Doesn’t Need Managing
If your metering infrastructure is complex, difficult to access or leaves others scratching their heads, you can count on our accredited field engineers. And we don’t just install meters and collect numbers, but engineer the data for true insights.
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Master Your Metering
We specialise in high-challenge, niche metering that others shy away from.
Our Field Force in Numbers
See why we’ve earned a reputation for smarter metering.
active meters in our care
engineering experts in the field
industry-lowest aborted meter visits
years of proven results
1.25
active meters in our care
300
engineering experts in the field
20
industry-lowest aborted meter visits
30
years of proven results
What sets us apart
We Don’t Give Up
Our experts are committed to successful outcomes at complex sites, reporting the industry-lowest aborted metering rate.
Where Others Walk Away, We Dive In
We specialise in intricate metering challenges – from legacy systems and split circuits, to difficult-to-access sites.
Trusted By Government
Trusted by the government to support the UK’s smart metering programme, we tackle hard-to-reach sites and engineer solutions that unlock energy insight for all.
Innovation With Impact
We design smarter ways to use meters, diagnose inefficiencies and engineer tailored solutions, turning metering complexity into strategic advantage.
What sets us apart
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IMSERV Astral
Astral is the intelligence layer behind it all. It brings together your data, alerts, assets and reports, in one secure, enterprise-ready platform.
Read moreOur Clients Say It Best
Proof From The People Who Know
Client Testimonial
“Contracting directly with IMSERV, rather than via a supplier, means we have control over when we carry out remedial work or meter exchanges – vital when we operate critical infrastructure – our energy supplier would not be able to deliver that level of flexibility. The direct relationship also means that we have a real understanding of our portfolio, where issues are occurring and where we can better manage our energy use.”
Kayleigh Cornell
Metering Co-Ordinator, Southern Water
Client Testimonial
“IMSERV have been instrumental in building our knowledge of the critical role that meter data plays at the core of our business – helping us with our financial planning and sustainability goals. It would have been nigh on impossible to get the data we needed without IMSERV and their proactive approach to ensuring our meters are working correctly. Their knowledge and expertise have helped me gain a far deeper understanding of the world of energy metering.”
Brewers
Client Testimonial
“We needed someone to guide us through the entire process – from working out how many meters, where to locate them, and ensuring they were installed correctly, through to getting the MPAN’s registered. The complexity of what needed to happen could have become overly complicated, but IMSERV’s expert managed the whole process from end to end – including liaising with all the key partners – and the whole thing was delivered seamlessly.”
Nigel Rippon
Head of Capital Projects, University of Sussex
Client Testimonial
“Working with IMSERV throughout this process has been absolutely fantastic. They’ve taken ownership of resolving issues – even though they’ve been not of their own making – and by doing so have saved me a significant amount of time and headache. Their problem-solving has been fantastic, and I’m looking forward to developing our business relationship as we grow.”
Alex Henney
Managing Director, Squab Storage
Client Testimonial
“IMSERV enables us to manage our reconciliations and bills more easily, and their proactive approach means we can maintain the right level of data accuracy. We are also always looking to new innovations and technologies to help us reduce our energy use, reduce our carbon intensity and drive greater sustainability across our estate – IMSERV work closely with us to deliver the service we need.”
Neil Coleman
Energy Engineering and Innovation Manager, John Lewis Partnership
Client Testimonial
“Contracting directly with IMSERV, rather than via a supplier, means we have control over when we carry out remedial work or meter exchanges – vital when we operate critical infrastructure – our energy supplier would not be able to deliver that level of flexibility. The direct relationship also means that we have a real understanding of our portfolio, where issues are occurring and where we can better manage our energy use.”
Kayleigh Cornell
Metering Co-Ordinator, Southern Water
Client Testimonial
“IMSERV have been instrumental in building our knowledge of the critical role that meter data plays at the core of our business – helping us with our financial planning and sustainability goals. It would have been nigh on impossible to get the data we needed without IMSERV and their proactive approach to ensuring our meters are working correctly. Their knowledge and expertise have helped me gain a far deeper understanding of the world of energy metering.”
Brewers
Client Testimonial
“We needed someone to guide us through the entire process – from working out how many meters, where to locate them, and ensuring they were installed correctly, through to getting the MPAN’s registered. The complexity of what needed to happen could have become overly complicated, but IMSERV’s expert managed the whole process from end to end – including liaising with all the key partners – and the whole thing was delivered seamlessly.”
Nigel Rippon
Head of Capital Projects, University of Sussex
Client Testimonial
“Working with IMSERV throughout this process has been absolutely fantastic. They’ve taken ownership of resolving issues – even though they’ve been not of their own making – and by doing so have saved me a significant amount of time and headache. Their problem-solving has been fantastic, and I’m looking forward to developing our business relationship as we grow.”
Alex Henney
Managing Director, Squab Storage
Client Testimonial
“IMSERV enables us to manage our reconciliations and bills more easily, and their proactive approach means we can maintain the right level of data accuracy. We are also always looking to new innovations and technologies to help us reduce our energy use, reduce our carbon intensity and drive greater sustainability across our estate – IMSERV work closely with us to deliver the service we need.”
