Meet a few key members
of our leadership team.
Steve Brown
Chief Executive Officer
Our Managing Director since 2005, Steve has worked in a variety of board-level positions within the company, including as Finance Director for Europe. Prior to IMServ, Steve worked in Corporate Finance in the travel sector and qualified as a chartered accountant with Deloitte.
Lacey Montague
Chief Strategy Officer
Lacey joined IMServ in 2023 with responsibility for for IMServ’s corporate planning, strategy formulation and management. She also oversees and manages new product development for the energy market, helping consumers to use energy more efficiently and intelligently as the country works to decarbonise its economy.
Justin Vroone
Chief Commercial Officer
Justin has been working for IMServ for over 21 years, and is responsible for leading the Commercial directorate, achieving the strategic growth objectives of the business.
Raj Bhogaita
Chief Financial Officer
Raj brings over 30 years of relevant financial experience gained across various roles, including CFO and strategic finance roles, with listed and private equity-backed company experience.
Tricia Grace
Legal & Insurance Director
Tricia heads up our Legal department, managing the delivery of legal support for the business in connection with contracts, corporate/company secretarial, data protection, disputes, employment, IP and regulatory matters. She is also responsible for managing our insurance portfolio. She has been with IMServ since 2019.
Lisa Moran
Chief Operating Officer
Lisa joined IMServ following a career successfully delivering business critical transformation projects for the likes of British Gas, nPower, Thames Water and the Smart DCC. Her experience will be invaluable as the wider industry prepares for the requirements of Market Wide Half Hourly Settlement and the innovations needed to deliver on Net Zero targets.
Alan Doody
Metering Services Director
Alan is responsible for all our end to end metering activities across office and field to ensure we meet customer and commercial expectations.
Mark Walton
Director HSE & COMPLIANCE
Joining us in July 2024, Mark brings extensive experience in managing complex health and safety requirements in large technical organisations. Reporting directly to Steve, his focus is on ensuring that our people and our customers continue to be as safe as possible.
Lynne Smith
HR Director
Lynne joined the team in May 2022 and is responsible for driving the people strategy and managing our People team of HR, L&D, Reward and Talent Acquisition professionals.
Harvey Durrant
IT Director
Harvey joined IMServ in June 2022 as IT Director, after previously leading an IT Department and Digital Transformation programme for 8 years. Harvey brings 30+ years of IT experience within both public & private sectors, including design & delivery of global banking solutions and ownership technology portfolios within UK Policing.
Steve Brown
Managing Director
Our Managing Director since 2005, Steve has worked in a variety of board-level positions within the company, including as Finance & Corporate Services Director, and Finance Director for Europe.
Paul Akrill
Business Development Director
Paul is responsible for our future strategic direction, and the development of new products and services. Paul has worked with us for over 20 years, in a variety of roles, across a wide range of projects and activities.
Justin Vroone
Commercial Director
Justin has been working for IMServ for over 18 years, and is responsible for leading the Commercial directorate, achieving the strategic growth objectives of the business.
Lorraine Smith
Operations Director
Lorraine is responsible for our operational activities and the management of 250+ staff, including delivery teams in both the office and the field. Lorraine has worked with us for 9 years, in a variety of operational management roles.
Craig Montano
IT Director
Craig Montano joined IMServ as IT Director in April 2019, and is responsible for digital transformation, technology strategy and services, and business change, across the organisation.
Louise Wheatman
Finance Director
Louise Wheatman has been working for IMServ for 12 years, serving over 4 years as Commercial Finance Manager before moving into her current role as Finance Director.
Alan Doody
Metering Services Director
Alan is responsible for all our end to end metering activities across office and field to ensure we meet customer and commercial expectations.
Tricia Grace
Corporate Services Director
Tricia is responsible for a range of compliance and corporate services, covering contracts, facilities and business support, H&S, data analytics and quality. Tricia joined IMServ in 2019.