Katie Jarrett

New CEO Leads the Charge: IMServ Supercharges Leadership Team to Drive Growth Strategy

IMServ, one of the UK’s leading utilities metering and data services providers, has brought on board two industry experts to its leadership team as it accelerates its ambitious growth strategy. Emma Askar joins as Chief Revenue Officer, a newly created role focused on creating new innovation opportunities as well as delivering growth through metering and …

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Trusted partner for UK based energy and mobility provider- delivering metering and data excellence

Customer Background IMServ have provided metering and data collection services for a UK-based energy provider for over 13 years. The customer operates an incredibly diverse portfolio of sites, ranging from large, heavy industrial units that form part of the UK’s critical infrastructure, through to EV charging sites, a mobility business and real estate facilities.  As …

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Rising to the Challenge

At the recent Future of Utilities event, our Chief Strategy Officer, Lacey Montague, delivered a powerful message: the energy industry is at a critical juncture. With escalating challenges and increasing pressure, the time for transformative action is now. She not only highlighted the complexities of today’s energy market but also emphasised the need for collective …

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IMServ Achieves COMCOP Compliance Renewal

We are proud to announce that IMServ has successfully completed our COMCOP (electricity audit) renewal, ensuring our continued compliance with industry standards until 2026. This achievement underscores our commitment to excellence and accuracy in meter installation processes. The COMCOP audit evaluates the entire lifecycle of a meter installation, covering everything from scheduling and risk assessments …

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Sustainability in Retail: Meeting ESG Goals with Data Insights

As sustainability takes centre stage, the retail sector faces increasing pressure to adapt. Retailers must now balance customer expectations, operational efficiency, and a genuine commitment to reducing their environmental impact. Whether it’s minimising energy consumption across a network of stores, managing usage, or working toward broader sustainability goals, retailers today face a complex set of …

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IMServ announces new CEO to lead the business through industry change

IMServ, the UK’s meter data management experts, announce the appointment of new CEO Jo Cox, replacing Steve Brown, who will step down at the end of December. Jo brings significant broad industry leadership experience, most recently as CEO at Islands Energy Group, with responsibility for Jersey Gas, Guernsey Gas and Manx Gas. Prior to this …

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IMServ appoints industry customer expert Lisa Moran as new Chief Operations Officer

IMServ, the UK’s meter data management experts, are pleased to announce the appointment of Lisa Moran to the role of Chief Operations Officer. Lisa has been working with the company as an interim since May and has now taken on the role on a permanent basis. Lisa joins IMServ from BFY Group, one of the fastest …

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A guide to the new Agent roles in the world of Market Wide Half Hourly Settlement

As we’ve spoken about before, all current agent roles will be changing as we transition to MHHS.  The new Target Operating Model (TOM) for MHHS references the new roles and redesigns the way data flows around the energy system.  As we move to become accredited across all these new roles, we’ve created a brief introduction …

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Delivering expert meter and data services to support business growth for a nationwide retail chain

The Client Brewers is a family owned and national chain of decorators’ merchants, with over 200 stores stretching the length of the UK, and with a head office facility in Eastbourne. The estate is a mix of modern purpose-built warehouses, older warehouse stock, retail stores and office facilities, and has a combination of electricity, gas, …

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