IMServ partnership adds value to the Energy Cost Advisors Group’s customers

ECA Group

ECA first partnered with IMServ, the UK’s largest independent energy management provider, in 2008 and the group is continually impressed with the standard of its management and data offering.

Energy Cost Advisors

 

Specialist energy management consultancy Energy Cost Advisors Group (ECA) has over 29-years’ experience in providing expert services in this sector ranging from energy procurement, invoice query and supplier management, to energy reduction and environmental services.

Fraser McGown, Head of Account Management, at ECA Group said “ECA is a family run business and our approach is to treat everyone we come into contact with as one of our own. The company place ethics at the forefront of the business and communicate this ethos across the energy industry.”

ECA’s experience includes working with a cross section of clients ranging from small family owned businesses to huge multi-national conglomerates.ECA has worked with Macdonald Hotels, Grange Hotels, Home Retail Group, Cancer Research UK, Novus Leisure and Sheffield United Football Club.

ECA first partnered with IMServ, the UK’s largest independent energy management provider, in 2008 and the group is continually impressed with the standard of its management and data offering.

Finding the right partner

Fraser explained, “ECA has worked alongside IMServ, predominantly for half hourly data collection services, and since then we have started to work with them with non-half hourly Automatic Meter Reading (AMR) and gas AMR.

“One of the key reasons why we chose IMServ is the contact systems it has in place, including the account and sales management. IMServ is a strong company and when issues do arise, it resolves the problem quickly,” explains Fraser.

IMServ works closely with many FTSE 250 organisations and companies within the commercial and industrial sectors, advising on effective energy management solutions. The company offers a range of monitoring, visualisation and control services that allow businesses to gain greater insight into their water and electricity usage.

The Results

Commenting on the partnership Fraser said, “IMServ has an established reputation within the industry and since beginning our working relationship with IMServ we are impressed with the management service we receive. IMServ are very knowledgeable, flexible and great to work with.”

Fraser continued, “the most important feature of working with IMServ is the high level of account management, as well as the actual data we can access from our meters. The data we acquire is automatically imported through ECA’s energy management systems and then passed on to our customers.”

Paul Farrell, Partner Manager at IMServ said: “IMServ works with a number of partners and we really see the value of building relationships with quality industry leaders. Over the last 7 years we have built up an excellent partnership with ECA and we look forward to developing this further in the future.”

Fraser concluded, “armed with the half hourly data from IMServ, we can now work with our clients to look at both behavioural and structural changes that can be implemented to start making energy reductions and cost savings.

“By working with IMServ, ECA is able to provide its customers with an extended offering, with the objective of making energy management and long term strategies to reduce energy consumption for ECA’s customers.”